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Villa Umi Panglao Resort & Restaurant will make available the best guest room \ price for the hotel (the “Best Price Guarantee”). ” Villa Umi Panglao Resort & Restaurant Website” are the websites owned or operated by or on behalf of Villa Umi Panglao Resort & Restaurant bearing the logo and branding of Villa Umi Panglao Resort & Restaurant.

In the unlikely event that a lower price at Villa Umi Panglao Resort & Restaurant is made available on a non-Villa Umi Panglao Resort & Restaurant website (the “Competing Price”), upon its receipt of a claim that satisfies these Best Price Guarantee terms and conditions (the “BPG Terms”), Villa Umi Panglao Resort & Restaurant will honor that Competing Price and provide the individual that submitted the valid claim one of the following: (1) an additional 10% discount off the Competing Price per room per night; or (2) a voucher that the guest can use during their stay, the amount of the voucher will be equal to the difference between the original reservation rate and the competing price.

Terms and Conditions

• For a claim to be eligible under the Best Price Guarantee:
  • The claim must be submitted prior to, or within 24 hours after, making a reservation through a Villa Umi Panglao Resort & Restaurant Website, and at least 24 hours before the standard check-in time at Villa Umi Panglao Resort & Restaurant.
  • The claim must include:
    • Booking Confirmation Number
    • Full Name on the reservation
    • Lower rate found (with currency)
    • Room type/ Rate plan (i.e Deluxe Room with Buffet Breakfast)
    • Url of the website where the lower price was found
    • Reservation date
    • Stay dates
  • A claim may be rejected by Villa Umi Panglao Resort & Restaurant if it is incomplete or concerns a non-Villa Umi Panglao Resort & Restaurant website.

  PLEASE NOTE: You don\’t need to make a booking on the competitor website, just email the complete details of your claim to villaumipanglao@yahoo.com. We will get in touch with you within 48 hours from the receipt of the claim to verify its validity.

• For the Competing Price to be valid, it must be a currently available lower published online room price for Villa Umi Panglao Resort & Restaurant, the same stay dates, the same number of guests, the same room type, with a similar view and room size, and include similar or additional value-added amenities (e.g., free breakfast).
  • Villa Umi Panglao Resort & Restaurant will compare the total room cost of a stay, and multiple claims for a stay consisting of two or more nights in the same week at the same Villa Umi Panglao Resort & Restaurant.
  • Villa Umi Panglao Resort & Restaurant will convert any Competing Price offered in a different currency than the price made available through the Villa Umi Panglao Resort & Restaurant Website, and may deny claims where it determines that the difference between the price is due to exchange rate fluctuations.
  • Taxes, Surcharges, Booking fees, extra adult fees, fees for children, rollaway charges will be included in the price comparison.
  • The estimated value of value-added amenities (e.g.,free breakfast, use of Wifi, vouchers) offered as part of a Competing Price will be excluded from the price comparison, and will not be provided by Villa Umi Panglao Resort & Restaurant when honoring a lower price.
  • Villa Umi Panglao Resort & Restaurant may deny claims where the difference between the Competing Price and the price on the Villa Umi Panglao Resort & Restaurant Website is less than one percent.
• The Best Price Guarantee does not apply to:
  • Unpublished or negotiated prices (e.g., corporate discount rates, group rates, meeting rates);
  • Rates requiring membership in a club or other organization, offered pursuant to direct mail or email solicitations, requiring discount codes or coupons, or otherwise not intended for the general public;
  • Package prices (e.g., prices that include a combination of a room and airfare, an overnight cruise, car rental);
  • Prices offered by opaque providers (e.g., Hotwire, Priceline) that do not provide the name or location of the hotel until after a reservation has been made; and
  • Prices offered on on-request websites that do not provide immediate hotel confirmations (e.g., Asiaweb).
• The Best Price Guarantee does not apply to existing reservations that are not booked through a Villa Umi Panglao Resort & Restaurant Website, and Villa Umi Panglao Resort & Restaurant is not responsible for any fees associated with cancelling a reservation made through a different channel (e.g., a call center, a non-Villa Umi Panglao Resort & Restaurant website).
• If a valid Best Price Guarantee claim is submitted without an existing reservation, the individual making the valid claim will be contacted by Villa Umi Panglao Resort & Restaurant and must make a reservation in the manner communicated by Villa Umi Panglao Resort & Restaurant within 24 hours from receipt of the communication or local check-in time at Villa Umi Panglao Resort & Restaurant Hotel. Failure to make a reservation in the required time period will invalidate the claim.
• The Best Price Guarantee will be suspended during times where the Villa Umi Panglao Resort & Restaurant Websites or certain prices are not available due to an outage, a technical issue or a circumstance beyond Villa Umi Panglao Resort & Restaurant\’s reasonable control.
• A Best Price Guarantee reward will only be provided if the individual making the valid claim stays in the reserved guest room.
• Villa Umi Panglao Resort & Restaurant has the sole right and discretion to determine the validity of any claim and will not review documentation provided by the individual submitting a claim as part of its validation process. Villa Umi Panglao Resort & Restaurant reserves the right to deny a claim, if it cannot independently verify the availability of a Competing Price at the time it processes the claim.
• Villa Umi Panglao Resort & Restaurant may at any time and without notice terminate or restrict a person\’s ability to submit a claim under or otherwise benefit from the Best Price Guarantee, if in its sole discretion Villa Umi Panglao Resort & Restaurant determines that such person has: (1) acted in a manner inconsistent with applicable laws or ordinances; (2) acted in a fraudulent or abusive manner, (3) submitted multiple invalid Best Price Guarantee claims; (4) failed to stay at Villa Umi Panglao Resort & Restaurant Hotels after receiving approved Best Price Guarantee Claims; or (5) breached any of these BPG Terms.
• Any disputes arising out of or related to the Best Price Guarantee or these BPG Terms shall be handled individually without any class action, and shall be governed by, construed and enforced in accordance with the laws of Villa Umi Panglao Resort & Restaurant.
• Void where prohibited by law. Villa Umi Panglao Resort & Restaurant reserves the right to amend, revise, supplement, suspend or discontinue the Best Price Guarantee or these BPG Terms at anytime in its sole discretion and without prior notice.

We can operate the balloon twice per day during sunset and sunrise. Balloons need stable winds to operate effectively; the hours before sunset and after sunrise are best for finding these winds. We can’t fly the balloon from two hours after sunrise to two hours before sunset due to thermal activity throughout the day.

The sunrise flight meeting time is 4:00 A.M. in the town of Carmen in Central Bohol; the balloon inflation setup will begin at 5:00 AM and take off shall be done just before 6:00 AM. A flight briefing will be given to all the passengers by the pilot in command.

The sunset flight meeting time is 3:00 P.M. in the town of Carmen in Central Bohol; the balloon inflation setup will begin at 4:00 PM and take off shall be done just before 5:00 PM.

Flight duration is dependent of the wind speed at the surface and aloft. The wind direction can also directly impact the duration of the flight. Flights usually last around 45 minutes but in case of strong winds aloft, this duration could be shorter and in case of slow winds aloft, this duration could be longer. It is the responsibility of the pilot to ensure that the aircraft will land safely and any flight duration requirements are not taken into account when choosing the appropriately safe landing site.

Take off site and landing area are usually in Sagbayan area or neighboring towns of Sagbayan, there is no specific take off and landing site. The Pilot will choose the best area to take off depending on wind direction and wind speed.

The passenger capacity of the basket depends on the target altitude of the flight, the temperature of the air at the surface and the total weight of the passengers. For the typical flights that we conduct in the Chocolate Hills of Bohol, we summarize this capacity to be 12 passengers for a sunrise flight and 8 passengers for a sunset flight. However, considering the high number of passengers requested, the following figures need to be used instead:

For a sunrise flight, using standard atmospheric conditions in the Philippines and for a maximum target altitude of 3000 feet Mean Sea Level, a maximum weight of 575 Kg will be allowed for the passenger exclusively.

For a sunset flight, using standard atmospheric conditions in the Philippines and for a maximum target altitude of 3000 feet Mean Sea Level, a maximum weight of 478 Kg will be allowed for the passenger exclusively.

We fly minimum of four (4) passengers. For couple or solo travelers we have to add them to another group. In the event that we don’t get additional bookings for their desired day to complete the minimum passengers of four (4) they have the option to pay for a price of 18,000.00 pesos or we can put them in another flight day with the other groups.

Agencies/resorts must give the full name and contact number of the passenger and must provide the body weight information individually.

Agencies/resorts must inform the passenger(s) regarding our terms and conditions, cancellation and rebooking policies.

We allow children to fly with the parent’s consent and must be under the supervision of the Parent/Guardian. We are not responsible for any liabilities that might arise due to the child’s participation in ballooning activity.

Children aging from 12 years old and below must provide a copy of their I.D.

Price and Inclusions:

•  Adult rate aging from 13 years old and above is 4500 pesos per passenger (VAT included).
• Children: 6 years old child and below is free of charge however child exceeding the body weight of 25 kilos will be charged 2500 pesos.
  Note: The balloon capacity is base on the body weight and not the number of person inside the basket.
• For Couples having two children from 6 years old and below, the price is 3500 pesos for two regardless of the body weight.
• From 7 to 12 years old price is 3,500 and 13 years old and above is considered adult and is full price.
• The flight package includes all the edited GoPro pictures taken during the flight and showcasing the landscape in the background with the basket and passengers on the foreground.
• The flight package includes all the edited 360 degrees pictures taken during the flight and showcasing mostly the passengers inside the basket.
• For the pictures we can either send it through their e-mail or they can download it in our Facebook page, it will be available from the same day of their flight or a day after their flight.
• The flight package includes one 50cl bottle of fresh water per passenger.
• The flight package is not inclusive of the van transportation from Panglao to the balloon take off site and landing site. We usually suggest that the passengers or travel agency hires a van and that the van will follow our 4×4 pickup truck from Carmen town to the take off site then from the take off site to the landing site and then drives the passengers back to Panglao after landing.

Exclusive Flight

Exclusive flight is available at the price of 31,500 pesos for an afternoon flight or 45,000 pesos for a morning flight. Exclusive flight means no other guest will be allowed except the exclusive passenger/(s). This applies to a group of travelers or a family group; this does not mean that it’s an exclusive flight for an agency/resort serving several groups for a flight. The maximum number of allowed passenger for exclusive afternoon flight is 7 pax having the maximum weight limit of 478 Kg. or less and 10 pax in the morning having the maximum weight limit of 575 Kg. or less.

Transport service: 

• Van – 3500.00 8 to 10 pax
• Car- 2500.00 2 to 3 pax